• Any Graduate / Under Graduate with minimum 6 months of experience in Telesales / Inbound / Outbound, Customer-oriented.
• Excellent communication skills in English & Hindi is mandatory.
• Good working environment, day shifts, attractive salary with incentives.

• Meeting the minimum call ratio targets on day to day basis as per call types
• Responsible for meeting Conversion Factors as prescribed
• Responsible for quality of each call (Made / Received) as per parameters laid down
• Ensuring highest standards of interaction with every caller

• To provide administrative support to the Organization. Oversee safety, maintenance of facilities and responsible for smooth operations.
• Facilities Management for HO and branch offices
• Vendors Management

• Reviewing various reports like product report / calling status / billing status etc.
• Reviewing the analysis of customer feedback and complaints
• Explaining and updating the diagnostic-in-charge the processes and expectations for satisfactory service
• Undertaking adhoc visits to the checkup delivery centres
• Meeting and maintaining communication with the diagnostics-in-charge (Heads) to resolve problems and issues

• Online chat
• Health tips via email to all premium discharges
• Doctor taking all the incoming calls, outgoing calls

Aurangabad,

Mumbai-Thane,

Ahmedabad,

Indore,

• To welcome the client reporting for checkup, undertaking registration & authentication process after verification of name, age, package etc . To contact HO for any assistance or clarification if required
• To communicate necessary information/instructions to the clients reporting for checkup, viz fasting, diabetes, medical problems, etc.